Video Arts provide Learning with Laughter, featuring well-known actors and comedians. Each course lasts about 2 hours with between 20 and 30 minutes of video. They are designed as introductory level courses. Topics include:
Sales and Marketing
Finance
Leadership & Management
- Organisation & Project Management
- Coaching and Team-Building
- Appraisals, Counselling & Performance
- Staff Selection
- Meetings & Paperwork
Customer Service
Communication Skills
Courses can be acessed for up to 6 months. Details of each couse can be accessed by clicking on the course. At the end of each set of course details is information on othet Video Arts and leanrdirect business courses that may be relevant to the topic.
STANTA Community Members get 10% discount on shown prices
Sales & Marketing:
| Course Code | Course Title (click for course description ) |
Course Price ( excl VAT ) |
VAT | Total ( incl VAT ) |
|---|---|---|---|---|
104198BT032 |
Call to Order: Converting Telephone Enquiries to Sales | £34.99 | £6.12 | £41.11 |
| 104198BT030 | Sell It to Me: Essential Skills for All Salespeople | £34.99 | £6.12 | £41.11 |
Finance:
| Course Code | Course Title (click for course description ) |
Course Price ( excl VAT ) |
VAT | Total ( incl VAT ) |
|---|---|---|---|---|
104198BT015 |
The Balance Sheet Barrier: The Basics of Business Finance | £34.99 | £6.12 | £41.11 |
Leadership & Management:
104198BT026 |
More Bloody Meetings: The People Side of Meetings | £34.99 | £6.12 | £41.11 |
104198BT027 |
The Paper Chase: Cutting Back on Paperwork | £34.99 | £6.12 | £41.11 |
Customer Service:
| Course Code | Course Title (click for course description ) |
Course Price ( excl VAT ) |
VAT | Total ( incl VAT ) |
|---|---|---|---|---|
104198BT006 |
Demanding Customers: Customer Care Made PERFECT | £34.99 | £6.12 | £41.11 |
104198BT011 |
Telephone Behaviour: The Rules of Effective Communication | £34.99 | £6.12 | £41.11 |
104198BT024 |
On the Receiving End: Making Call Centres More Effective | £34.99 | £6.12 | £41.11 |
104198BT025 |
If Looks Could Kill: The Power of Behaviour | £34.99 | £6.12 | £41.11 |
104198BT028 |
Who Sold You This, Then? Effective After-Sales Service | £34.99 | £6.12 | £41.11 |
104198BT031 |
Complaints and Quality Management: Quality through Customer Service | £34.99 | £6.12 | £41.11 |
| 104198BT029 | No Complaints? Complaints and the Customer | £34.99 | £6.12 | £41.11 |
104198BT023 |
An Inside Job: Meeting Internal Customer Needs | £34.99 | £6.12 | £41.11 |
Communication Skills:
| Course Code | Course Title (click for course description ) |
Course Price ( excl VAT ) |
VAT | Total ( incl VAT) |
|---|---|---|---|---|
104198BT004 |
Straight Talking: The Art of Assertiveness | £34.99 | £6.12 | £41.11 |
104198BT017 |
Negotiating: Tying the Knot | £34.99 | £6.12 | £41.11 |
104198BT014 |
Report Writing: The Art of Writing a Good Report | £34.99 | £6.12 | £41.11 |
104198BT009 |
I Wasn't Prepared for That: Overcoming the Fear of Making Presentations | £34.99 | £6.12 | £41.11 |
104198BT020 |
The Grapevine: Communicating in a World of Change | £34.99 | £6.12 | £41.11 |
