Course Title: The Helping Hand: Coaching Skills for Managers
Duration : 2 hours (37 min video)
Course level : Introductory
Delivery method : Online
An overwhelming 80% of managers in a Chartered Management Institute survey [1] felt they would benefit from coaching in their workplace. By including coaching within their training programmes, businesses can enjoy all the benefits that this popular, highly tailored approach to learning can bring.
The Helping Hand: Coaching Skills for Managers provides a comprehensive introduction to the entire coaching process. By following the five key stages in a successful coaching programme, managers will benefit from a more skilful and knowledgeable team, a more efficient department and happier, more productive staff.
[1] Source: The Coaching At Work Survey, 2002, Chartered Management Institute
The Helping Hand: Coaching Skills for Managers is ideal for managers who have limited or no knowledge of how to identify skills gaps in their teams, and how to act on this knowledge to improve their team’s performance.
This course is appropriate to any business sector, there are no formal entry requirements and employees do not require any prior experience.
When you have completed this course you will be able to:
Famous faces including Robert Lindsay, Jan Ravens and John Cleese show you how to and how not to approach giving responsibility to your staff. The course follows a manager who needs to identify which tasks a team member could take responsibility for, and coach them accordingly. He learns how to identify exactly where the need for coaching lies, how to conduct the coaching itself and how to monitor the results.
Set in everyday surroundings, well-known performers act out realistic situations in a light hearted and entertaining way that will help you recognise some common errors and understand how to correct them. The familiar settings and witty role play will help you to apply the material to your own workplace.
Before you begin you’ll take a short test to help identify any knowledge gaps. As you work through the course you’ll be presented with simple exercises to check your learning.
You can start the course straight away and access it at any time, providing you have the use of a computer with an internet connection. The course is available for six months from the date first accessed.
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Harvard ManageMentor
104198BT007